Restaurant Supervisor

• Supervise the daily operation of the restaurant floor
• Lead, brief and motivate the service team each shift
• Prepare shift rotas and manage staff attendance
• Monitor service standards and guest satisfaction
• Handle guest complaints and resolve issues promptly
• Oversee cash handling, billing and POS accuracy
• Conduct opening and closing checks of the outlet
• Ensure hygiene, HACCP and municipality standards are met
• Coordinate with the kitchen on order timing and specials
• Manage beverage and consumable stock levels
• Train new team members on service procedures
• Report daily sales and operational issues to the branch manager

• Minimum 3 years of restaurant experience with at least 1 year supervising a team
• Strong leadership and people-management skills
• Good spoken and written English
• Solid knowledge of food safety and hygiene standards
• Experience with POS and cash-handling procedures
• Ability to work under pressure during peak service
• Flexible with shifts, weekends and public holidays

3-6 years in restaurant service, including supervisory responsibility.

Diploma

• Team Leadership
• Restaurant Operations
• Guest Service
• Shift Management
• POS Systems
• Cash Handling
• HACCP
• Stock Control
• Staff Training
• Conflict Resolution
• Rota Planning
• Upselling

• English
• Arabic

• Valid UAE residence visa or eligibility to obtain one
• UAE food-handling or PIC certification is an advantage

• Visa provided
• Medical insurance
• Duty meals
• Transportation
• Annual air ticket
• Performance bonus
• Paid leave