Privacy Policy

This Privacy Policy applies to visitors, candidates, employers and company users who use HireDXB, and explains how information is handled by authorized HireDXB representatives, support agents and administrators. It applies to the public website, account portals, recruitment workflows, support channels and assisted employer onboarding.

Depending on how you use HireDXB, you may provide:

• account and authentication details, including name, email address and password credentials handled by HireDXB’s authentication service;
• candidate contact details, profile photograph, nationality, residency and work-status information, professional links, desired role and expected salary;
• CVs, employment history, education, certifications, skills, languages and other career information;
• job applications, screening answers, saved jobs, application status information and communications about interviews or offers;
• offer acceptance details, including the acceptance name and timestamp, and the status of an applicable post-offer platform or placement fee;
• employer and company details, contacts, websites, locations, descriptions, logos, job listings, salary and benefit information;
• company or employer verification documents where required;
• support messages, contact-form enquiries, reports and live-chat communications; and
• service requests, employer invitations and information provided during assisted onboarding.

Please provide only information that is accurate, relevant and lawful to share. Avoid sending passwords, full bank details or unnecessary passport or identity-document copies.

On public pages, HireDXB uses first-party, cookie-less analytics to record an anonymous visitor identifier, a session identifier, page path, page title, timestamp, referring page and a source such as Direct, Google, Facebook or Instagram where detectable. A session is renewed after 30 minutes of inactivity.

Country and country code may be recorded when reliably supplied by the hosting network. HireDXB’s analytics record does not store raw IP addresses. Internal candidate, employer, representative and administrator portal paths are excluded from public page-view tracking. Security and hosting systems may also process ordinary request and diagnostic information needed to operate and protect the service.

• create accounts, authenticate users, maintain sessions and apply role-based access;
• operate candidate profiles, saved jobs, applications, screening and recruitment workflows;
• enable employers and authorized HireDXB staff to review candidates and communicate recruitment progress;
• manage company profiles, employer invitations, multi-company access, job listings, verification and moderation;
• provide online-interview links, offer information, acceptance records and applicable post-offer fee details;
• answer enquiries, provide live chat and support, and manage assisted onboarding or service requests;
• detect fraud, impersonation, abuse, unauthorized access and unsafe or misleading listings;
• measure public website use, diagnose errors and improve the service; and
• comply with legal obligations, enforce platform terms and protect users and HireDXB.

Candidate application information becomes available to the employer responsible for the vacancy and to authorized HireDXB personnel supporting that company or recruitment process. This can include profile details, CVs, screening answers, application history and relevant communications. Employers must use it only for legitimate recruitment and related legal administration.

Company and job information intended for publication is visible to visitors and candidates. Employer users may see information needed to manage companies they are authorized to access. Candidates may see employer communications, interview links, offer details and fee information relevant to their own application.

HireDXB may provide information to authorized representatives, administrators and support agents on a need-to-know basis; to hosting, authentication, storage, communications, analytics, security and professional service providers acting for HireDXB; and to courts, regulators, law-enforcement bodies or other authorities where required by law or reasonably necessary to protect rights, safety and platform integrity. HireDXB does not claim to sell personal information or use it for third-party behavioral advertising.

HireDXB uses browser storage for authentication sessions, anonymous public-site analytics, selected-company preferences and interface state. Details, identifiers and controls are in the Cookie Policy. The current public analytics are first-party and do not use advertising cookies.

HireDXB stores platform information using managed cloud database, authentication, file storage and real-time communication services. Candidate CVs, verification documents and offer letters are kept in access-controlled storage; temporary signed links may be used to permit authorized viewing. Profile photographs and company logos are displayed where the platform requires them.

Information is retained for as long as reasonably needed to operate an account or recruitment workflow, provide support, maintain security and audit records, resolve disputes, enforce agreements and meet legal obligations. Retention varies by record type, status and applicable requirements. HireDXB does not promise one fixed period for every category. Information may be deleted, anonymized or retained in restricted form when it is no longer needed.

HireDXB serves recruitment in the UAE, but cloud and support providers may process or store information in other countries. Where personal information is transferred across borders, HireDXB uses reasonable contractual, organizational and technical safeguards appropriate to the information and applicable UAE requirements.

HireDXB uses role-based permissions, row-level access controls, private file storage, short-lived signed file links, authenticated staff tools, audit records and other reasonable safeguards. No online service can guarantee absolute security. Users should protect their credentials, review account activity and report suspected compromise promptly.

Subject to the UAE Personal Data Protection Law and other applicable law, you may have the right to ask whether HireDXB processes your personal information and request access, correction, updating, deletion, restriction, objection, portability or withdrawal of consent where relevant. Rights can depend on legal exceptions and the basis for processing.

Submit a request through the HireDXB contact form and identify the account and request clearly. HireDXB may verify your identity before acting. Account deletion can remove access to your profile and active services, but application, support, security, audit or legal records may be retained where reasonably necessary or required. Deletion may also prevent employers from continuing an active recruitment process through HireDXB.

HireDXB is intended for adults aged 18 and over and is not directed to children. If you believe a child has provided personal information, contact HireDXB so the matter can be reviewed and appropriate action taken.

Job listings, company profiles, interview steps and offer workflows may link to third-party websites or services. Their privacy notices govern information provided directly to them. HireDXB is not responsible for independent third-party privacy practices.

HireDXB may update this policy to reflect legal, security or service changes. The updated date will appear at the top and material changes may also be communicated through the platform. For privacy questions or requests, use the HireDXB contact form.