- Location
- Dubai, Dubai
- Employment and workplace
- Full-time · On-site
- Salary
- AED 13,000 – AED 18,500/month
- Vacancies
- 2
- Applicants
- 60
- Experience level
- Senior
- Posted
- 2w ago
- Closing date
- 17 Oct 2026
Job overview
Majid Al Futtaim is looking for a Key Account Manager in Dubai to own its most important customer relationships. You will act as the commercial point of contact for a defined portfolio, protect and grow the revenue within it, and make sure service delivery matches what has been promised.
Responsibilities
- Own and grow a portfolio of strategic accounts
- Build account plans with clear growth and retention targets
- Conduct regular business reviews with client stakeholders
- Negotiate renewals, rate cards and service agreements
- Coordinate internally to resolve service or delivery issues quickly
- Identify cross-sell and upsell opportunities within accounts
- Forecast account revenue accurately each month
- Maintain full account documentation and contract records
Requirements
- 4+ years in account management or B2B sales in the UAE
- Experience managing enterprise or corporate clients
- Strong commercial negotiation and relationship skills
- Excellent English communication and reporting ability
- Comfortable with CRM and revenue forecasting
- Bachelor's degree in business or a related discipline
Experience
4-10 years
Education
Bachelor's Degree
Required skills
- Key Account Management
- Client Retention
- Upselling
- Contract Negotiation
- Revenue Forecasting
- Business Reviews
- CRM
- Relationship Building
Languages
- English
UAE-specific requirements
Benefits
- Visa provided
- Medical insurance
- Performance bonus
- Annual air ticket
- Paid leave