- Location
- Al Rashidiya, Ajman
- Employment and workplace
- Full-time · Hybrid
- Salary
- AED 9,000 – AED 12,000/month
- Vacancies
- 2
- Applicants
- 48
- Experience level
- Mid-level
- Posted
- 4w ago
- Closing date
- 28 Oct 2026
Job overview
Ajman Bank is hiring an IT Support Specialist to look after end-user technology across head office and the branch network. You will resolve incidents, manage endpoints and support banking applications, working two days a week from home once you are fully onboarded.
Responsibilities
- Resolve first and second line incidents within agreed SLAs
- Manage laptops, desktops and mobile devices through the endpoint platform
- Support Active Directory, Microsoft 365 and core banking client applications
- Coordinate hardware procurement, imaging and asset records
- Document fixes and build knowledge base articles
Requirements
- Bachelor's degree in IT, Computer Science or related field
- Minimum 3 years of IT support experience
- Strong Windows, Active Directory and Microsoft 365 administration skills
- Experience with a ticketing system such as ServiceNow or Jira
Experience
3-8 years
Education
Bachelor's Degree
Required skills
- Windows administration
- Active Directory
- Microsoft 365
- Service desk
- Endpoint management
- Troubleshooting
Languages
- English
- Arabic
UAE-specific requirements
- UAE experience required
Benefits
- Visa provided
- Medical insurance
- Annual air ticket
- Performance bonus
- Paid leave