- Location
- Dubai Internet City, Dubai
- Employment and workplace
- Full-time · On-site
- Salary
- AED 7,000 – AED 11,500/month
- Vacancies
- 2
- Applicants
- 78
- Experience level
- Mid-level
- Posted
- 2w ago
- Closing date
- 8 Oct 2026
Job overview
Nokia Networks UAE is hiring an IT Support Engineer in Dubai Internet City to keep users and systems running. You will handle first and second line support, maintain hardware, networks and user accounts, and resolve tickets within agreed service levels.
Responsibilities
- Resolve first and second line support tickets within SLA
- Install, configure and maintain desktops, laptops and peripherals
- Administer user accounts, permissions and email in Microsoft 365
- Support network devices, printers, CCTV and POS hardware
- Maintain asset records and software licence compliance
- Perform backups and assist with system updates and patching
- Document fixes and build simple user guides
- Support office IT setups and relocations
Requirements
- 2+ years in an IT support or helpdesk role
- Strong Windows desktop and Microsoft 365 administration skills
- Basic networking knowledge covering LAN, Wi-Fi and VPN
- Good troubleshooting approach and user-friendly manner
- Good English communication skills
- Bachelor's degree or diploma in IT or computer science
Experience
2-6 years
Education
Bachelor's Degree
Required skills
- IT Support
- Windows
- Microsoft 365
- Networking
- Troubleshooting
- Active Directory
- Hardware Maintenance
- Ticketing Systems
Languages
- English
UAE-specific requirements
Benefits
- Visa provided
- Medical insurance
- Annual air ticket
- Paid leave