- Location
- Al Khan, Sharjah
- Employment and workplace
- Full-time · On-site
- Salary
- AED 6,000 – AED 8,000/month
- Vacancies
- 5
- Applicants
- 144
- Experience level
- Entry-level
- Posted
- 3w ago
- Closing date
- 26 Oct 2026
Job overview
Join our branch network as a Customer Service Officer. You will open accounts, resolve customer queries and introduce customers to the right products, all while keeping service standards and compliance high. Full product and systems training is provided during your first month.
Responsibilities
- Open and maintain customer accounts accurately and within service standards
- Resolve customer queries at the counter and over the phone
- Refer customers to sales colleagues for financing and card products
- Complete KYC documentation and periodic reviews
- Support branch audits and daily cash reconciliation
Requirements
- Bachelor's degree in any discipline
- At least 1 year of customer-facing experience, banking preferred
- Excellent spoken English
- Accurate data entry and attention to detail
Experience
1-5 years
Education
Bachelor's Degree
Required skills
- Customer service
- Account opening
- KYC
- Cash handling
- Cross-selling
Languages
- English
- Arabic
UAE-specific requirements
- UAE experience required
Benefits
- Visa provided
- Medical insurance
- Annual air ticket
- Performance bonus
- Paid leave